One of the best parts about sending your overdue notices via email is its scheduling capabilities. This email example lists the entire URL of the website, making it more trustworthy. That’s a common trap that malicious hackers use in phishing attacks. Second, sometimes emailers fall into the trap where they mask their website behind the words “click here”. There are a few key things to notice.įirst, nowhere within it does it say the word payment, yet it’s obvious to the recipient that that’s what the sender is asking for. The image above is an example of a past due letter email that would likely land in the recipient’s inbox. So why not send your past due letter in the form of a text message? That statistic essentially guarantees that your client will read it. That’s the highest open rate of any other form of communication discussed throughout this blog post.
Specifically, use them as a way to communicate with your clients.Īfter just 3 minutes of sending a text message, there’s a 90% chance that the person who received it, reads it. Proof of that comes from the spiking telehealth trends.ĭo you think that trend in the healthcare world carries over to the business world? Yes. To give you an example, one of the desires of patients is to make healthcare more accessible. This means that you should adjust your processes to their preferences.
They care more about their experience than they ever have before. The reality is that the patient landscape is changing. Just because the industry term is “past due letter” doesn’t mean that it has to be a formal, written document that’s sent through the mail. Thank you for your cooperation in this matter. Let us know the status of your invoice by giving us a call at your earliest convenience.
You can satisfy this outstanding balance with us through our website, over the phone, or by check. As per our customer agreement, there is now a late fee of 12% tied to this invoice. The outstanding balance on this overdue invoice is $68,720. If you never received, we’ve attached the original invoice. Tracking information associated with your account indicates that you received this invoice on August 9, 2022. Our records indicate that the due date for your invoice was September 17, 2022. This is a letter notifying you that your balance with us regarding invoice (#94845) is now 7 days overdue.
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